Online Returns Policy
Senteurs d’Orient strives to satisfy our customers. For this reason, we will gladly do a product return for any unopened merchandise that is returned within 30 days of the date of purchase. All items must be accompanied by the original receipt and in unopened, saleable condition along with the Authorization Number we will provide you.
Please contact us at firstname.lastname@example.org. See below for steps and mailing address.
Any items which are received broken or faulty will be exchanged. Please contact us at email@example.com.
For reasons of hygiene, any toiletry item, which has been opened for any reason, may not be returned, unless faulty.
Specially ordered products cannot be returned.
Online Returns Process
Please contact our online sales department firstname.lastname@example.org before your purchase return. We accept returns within 30 days of your original purchase.